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Mayo Clinic

The next 20 years of Healthcare Data + Design

The Innovation Center at Mayo Clinic was looking for a partner to look at data-centric, healthcare interfaces of the future. Working with the idea of what could healthcare be like 3, 5, or 10 years from now, we conducted design research, built tools for understanding and making EHR data more useful, as well as conducted on site workshops and discussion sessions all around the ideas of data, healthcare, and design.

Capabilities

  • Design research
  • Rapid prototyping
  • Workshop development

Our engagement with Mayo Clinic started back in 2018 when Ben gave a talk as part of their “Thinking Differently,” lecture series. Ben’s talk focused on the opportunities for information design and data visualization in healthcare.

Over the course of several months, we worked with the Center for Innovation and Design on a series of prototypes built around data issues and opportunities in healthcare. The work ranged from looking at how Electronic Health Records are an overwhelming yet incomplete picture of a patient’s health and medical history, to specific workflows within Mayo Clinic.

In 2019, we attended the Transform conference where Ben gave a second presentation covering the future of healthcare, data, and design. You can watch the talk here, or read the transcript here.

We also led a workshop on information design for healthcare for attendees, who were a mix of physicians, nurses, and healthcare administrative staff. You can read more about that workshop and the fascinating results in our blog post.